All Systems Operational

Uptime over the past 90 days. View historical uptime.
Production Operational
90 days ago
99.22 % uptime
Today
Production API Operational
90 days ago
99.98 % uptime
Today
Production Webkit Operational
90 days ago
99.96 % uptime
Today
Production Dashboard Operational
90 days ago
96.21 % uptime
Today
Production OAuth Operational
90 days ago
100.0 % uptime
Today
Online Onboarding Production Operational
90 days ago
99.96 % uptime
Today
Sandbox Operational
90 days ago
99.99 % uptime
Today
Sandbox API Operational
90 days ago
100.0 % uptime
Today
Sandbox Webkit Operational
90 days ago
100.0 % uptime
Today
Sandbox Dashboard Operational
90 days ago
99.99 % uptime
Today
Sandbox OAuth Operational
90 days ago
100.0 % uptime
Today
Online Onboarding Sandbox Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[Scheduled Maintenance] – Temporary Unavailability of Payment Service Jul 6, 2025 00:00-02:00 CEST

Dear Customers,

We would like to inform you that our Payment Service Provider (PSP) will be performing scheduled maintenance on Sunday, July 6, 2025, between 12:00 AM and 2:00 AM (during the night of Saturday, July 5, to Sunday, July 6).

During this time, the following service will be temporarily unavailable:
- Payment in 3 or 4 installments by Web Credit Card
- Buy Now, Pay Later

We apologize for any inconvenience this may cause and appreciate your understanding.

Best regards,
Posted on Jul 03, 2025 - 18:09 CEST
System Metrics Month Week Day
Production API Uptime
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Production API Response time
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Production Webkit Uptime
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Production Webkit Response time
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Production Dashboard Uptime
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Production Dashboard Response time
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Sandbox API Uptime
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Sandbox API Respons time
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Sandbox Webkit Uptime
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Sandbox Webkit Response time
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Jul 4, 2025

No incidents reported today.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
[Schedule maintenance] SSL certificates update: ws.lemonway.fr
Completed - The scheduled maintenance has been completed.
Jul 2, 22:15 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 22:00 CEST
Scheduled - The SSL certificates of this domains ws.lemonway.fr only will be updated on 2nd of July between 10pm and 10:15pm in production, it is possible to have any perturbation during few minutes some few partners.
Jul 2, 17:18 CEST
Jul 1, 2025
[Schedule maintenance] SSL certificates update
Completed - The scheduled maintenance has been completed.
Jul 1, 22:15 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 22:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jun 30, 17:17 CEST
Scheduled - The SSL certificates of these domains ws.lemonway.fr, m.lemonway.fr, and webkit.lemonway.fr will be updated on 1st of July between 10pm and 10:15pm in production, this operation is transparent, and no downtime is expected.
Jun 30, 17:04 CEST
Transactions error for some partners
Resolved - We have noted unsuccessful transactions on some partners due to a planned request change. A rollback allowed us to return to a nominal situation.
Jul 1, 22:00 CEST
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025
External Disruptions - 3D Secure Authentication
Resolved - Dear Partners,

Our PSP has confirmed that the incident was resolved as of 11:04 AM today.

Best regards,
The Lemonway Team
Jun 25, 12:30 CEST
Update - We are continuing to investigate this issue.
Jun 25, 12:29 CEST
Investigating - Dear Partners,

One of our PSPs informs us that major perturbations have been noticed on 3DSecure service since 09:50 on 25/06/2025.

The point is under investigation.

We apologize for the inconvenience and will keep you informed.

The Lemonway Team
Jun 25, 11:51 CEST
Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025
Dashboard interruptions
Resolved - The incident is now considered as resolved.
Jun 21, 00:05 CEST
Monitoring - The issue has been solved around 6pm, then we have continued to monitor the service. Everything should back to normal.
Downtime periods happened between:
* 10:12am and 1:07pm
* 3:32pm and 4:12pm
During these periods, the service was sporadic.
We apologize again for the inconvenience.
Jun 20, 20:55 CEST
Investigating - Hello, we are currently experiencing a service disruption affecting some users of our partner Dashboard.
Downtime of a few minutes around 12:43pm, 1:05pm, 4:13pm are linked to this problem.

Our team has identified the issue and is actively working to resolve it.
We sincerely apologise for the inconvenience and appreciate your patience as we work to restore full functionality as quickly as possible. Updates will be provided here as they become available.

Thank you for your understanding.
Jun 20, 17:23 CEST
Jun 20, 2025
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