Resolved -
This incident has been resolved.
May 19, 10:24 CEST
Update -
We are continuing to investigate this issue.
May 16, 13:03 CEST
Investigating -
Dear partners,
We have been experiencing issues with money out since Monday 12 May 2025.
Money outs initiated between 12/05 and 15/05 were sent to the bank yesterday afternoon, but the incident remains unresolved.
Our technical team is investigating the point.
We expect the service to be back to normal very soon and we will keep you updated.
We apologize for the inconvenience.
Regards,
Lemonway's Payments Team
May 16, 12:59 CEST