The incident seems to be solved at Mastercard, here's the update, on our side, we are closing the incident.
[...] Our interlocutors at Mastercard confirm us a complete return to normal since 10:43 am and be at the origin of these disturbances. Nevertheless, we remain vigilant on the 3D Secure authentication flow of these carriers. [...]
Posted Jun 04, 2020 - 14:38 CEST
We are receiving an update on the incident:
[...] We are still experiencing problems getting a return of the Directory Servers Mastercard, making unavailable part of the 3D Secure authentication of their holders.
As is, several ranges of disruptions have been recorded in recent hours:
09h12 - 09h25: 40% of anomaly 09h40 - 10h00 : 30% anomaly 10h27 - 10h43: Up to 100% authentication failure.
We are continuing to monitor these flows closely and will keep you informed as soon as this external incident returns to normal. [...]
Posted Jun 04, 2020 - 11:06 CEST
One of our PSP has noticed malfunctions for MASTERCARD cardholders, we will keep you informed as soon as we have more information on this subject, here is his message:
[...] Our teams have noticed since 09:12 today a significant error rate (up to 50%) for Mastercard holders. This incident, external to the service, leads us to ask our partner to confirm the cause of these disturbances. [...]