Delays in crediting and chargeback reconciliation
Incident Report for Lemonway
All delay issues have been resolved and all backlog has been cleared.

We thank you for your understanding.
Posted Apr 21, 2021 - 15:04 CEST
The external issue causing the delays has been resolved and we are currently working through all backlog
Posted Apr 21, 2021 - 13:38 CEST
Due to an external partner issue we are currently experiencing delays while processing credits (Cheques; bank transfers and SDD) and chargeback/unpaid transactions (SDD and Cheques).

We will update once this is resolved and we are processing the backlog.
Posted Apr 21, 2021 - 12:13 CEST
This incident affected: BackOffices.