The latency on Sandbox impacting Online Onboarding has been resolved since 11:15pm on 16/09/25. We sincerely apologize for the inconvenience. Thank you for your patience.
Posted Sep 17, 2025 - 07:58 CEST
Identified
We are currently experiencing increased latency in the sandbox environment. Our technical team is actively investigating and working on a resolution. Thank you for your patience.