All Systems Operational
API Operational
90 days ago
99.91 % uptime
Today
BackOffices Operational
90 days ago
99.91 % uptime
Today
WebKit Operational
90 days ago
99.99 % uptime
Today
Sandbox Operational
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
API Uptime
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API Respons time
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BackOffice Response Time
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BackOffice Uptime
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Past Incidents
Dec 6, 2021

No incidents reported today.

Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021
Resolved - we have resolved the issue identified in sandbox and all services are now operational
Dec 3, 18:19 CET
Update - We are continuing to work on this issue in Sandbox and hope to have this resolved as soon as possible.
Dec 3, 12:10 CET
Identified - we have identified an issue in sandbox that is degrading performance for some services.

we are working on the issue and will update as soon as possible
Dec 3, 09:23 CET
Dec 2, 2021
Resolved - This incident has been resolved.
Dec 2, 12:39 CET
Identified - We are currently facing an issue impacting our crediting processes regarding transfers received on Italian bank accounts.

We are in contact with our Banking Partner to solve the problem.

As a result, you might experience a delay regarding :

- Incoming transfers

We are really sorry for the inconvenience it might cause.
Dec 2, 12:15 CET
Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021
Resolved - This incident has been resolved.
Nov 29, 14:04 CET
Update - We are continuing to monitor for any further issues.
Nov 29, 12:42 CET
Monitoring - We are currently facing an issue regarding the acceptance of card transactions payment.

We have identified the problem. A fix will be deployed.

Our Team is working hard to get things back up and running. We appreciate your patience and we will update you as soon as possible.

Kind regards,
Nov 29, 12:42 CET
Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.