All Systems Operational
API
Operational
BackOffices
Operational
WebKit
Operational
Sandbox
Operational
OAuth
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Lemonway Maintenance - CardGateway - Oct2023
Oct 17, 2023 04:40-06:55 CEST
Dear Partner,
I hope you are doing well.
We are writing to inform you about some upcoming maintenance activities that our cards gateway provider will conduct. This maintenance is part of our ongoing commitment to provide secure and efficient services.
Summary
The maintenance will moderately impact our production environment, with certain services being affected.
Dates and Times
- October 17, 2023, from 04:40 to 06:55 (local time)
- October 19, 2023, from 04:40 to 06:55 (local time)
Functional Impacts
Front Office Operations (04:40 to 06:55 on both days):
- Fraud: 05:15 to 06:15 (Potential disruptions, Codes 90 / 99)
- SOE Extranet: Accessible, but expect delays in transaction displays
Cash Operations (05:10 to 05:40, Unavailable, Codes 99 & 25)
The affected endpoints are as follows:
- API v1
- MoneyInWithCardId
- MoneyInValidate
- RefundMoneyIn
- CancelMoneyIn
- API v2
- v2/moneyins/card/{cardid}/rebill
- /v2/moneyins/{transactionid}/validate
- /v2/refund/{transactionid}
- v2/moneyins/{transactionid}/cancel
We apologize for any inconvenience this may cause and thank you for your understanding and cooperation as we complete these essential tasks.
If you have any questions or require further information, please do not hesitate to contact our customer care team.
Best regards,
The Lemonway Team
Posted on Sep 26, 2023 - 12:34 CEST
I hope you are doing well.
We are writing to inform you about some upcoming maintenance activities that our cards gateway provider will conduct. This maintenance is part of our ongoing commitment to provide secure and efficient services.
Summary
The maintenance will moderately impact our production environment, with certain services being affected.
Dates and Times
- October 17, 2023, from 04:40 to 06:55 (local time)
- October 19, 2023, from 04:40 to 06:55 (local time)
Functional Impacts
Front Office Operations (04:40 to 06:55 on both days):
- Fraud: 05:15 to 06:15 (Potential disruptions, Codes 90 / 99)
- SOE Extranet: Accessible, but expect delays in transaction displays
Cash Operations (05:10 to 05:40, Unavailable, Codes 99 & 25)
The affected endpoints are as follows:
- API v1
- MoneyInWithCardId
- MoneyInValidate
- RefundMoneyIn
- CancelMoneyIn
- API v2
- v2/moneyins/card/{cardid}/rebill
- /v2/moneyins/{transactionid}/validate
- /v2/refund/{transactionid}
- v2/moneyins/{transactionid}/cancel
We apologize for any inconvenience this may cause and thank you for your understanding and cooperation as we complete these essential tasks.
If you have any questions or require further information, please do not hesitate to contact our customer care team.
Best regards,
The Lemonway Team
Posted on Sep 26, 2023 - 12:34 CEST
Lemonway Maintenance - CardGateway - Oct2023
Oct 19, 2023 04:40-06:55 CEST
Dear Partner,
I hope you are doing well.
We are writing to inform you about some upcoming maintenance activities that our cards gateway provider will conduct. This maintenance is part of our ongoing commitment to provide secure and efficient services.
Summary
The maintenance will moderately impact our production environment, with certain services being affected.
Dates and Times
- October 17, 2023, from 04:40 to 06:55 (local time)
- October 19, 2023, from 04:40 to 06:55 (local time)
Functional Impacts
Front Office Operations (04:40 to 06:55 on both days):
- Fraud: 05:15 to 06:15 (Potential disruptions, Codes 90 / 99)
- SOE Extranet: Accessible, but expect delays in transaction displays
Cash Operations (05:10 to 05:40, Unavailable, Codes 99 & 25)
The affected endpoints are as follows:
- API v1
- MoneyInWithCardId
- MoneyInValidate
- RefundMoneyIn
- CancelMoneyIn
- API v2
- v2/moneyins/card/{cardid}/rebill
- /v2/moneyins/{transactionid}/validate
- /v2/refund/{transactionid}
- v2/moneyins/{transactionid}/cancel
We apologize for any inconvenience this may cause and thank you for your understanding and cooperation as we complete these essential tasks.
If you have any questions or require further information, please do not hesitate to contact our customer care team.
Best regards,
The Lemonway Team
Posted on Sep 26, 2023 - 12:34 CEST
I hope you are doing well.
We are writing to inform you about some upcoming maintenance activities that our cards gateway provider will conduct. This maintenance is part of our ongoing commitment to provide secure and efficient services.
Summary
The maintenance will moderately impact our production environment, with certain services being affected.
Dates and Times
- October 17, 2023, from 04:40 to 06:55 (local time)
- October 19, 2023, from 04:40 to 06:55 (local time)
Functional Impacts
Front Office Operations (04:40 to 06:55 on both days):
- Fraud: 05:15 to 06:15 (Potential disruptions, Codes 90 / 99)
- SOE Extranet: Accessible, but expect delays in transaction displays
Cash Operations (05:10 to 05:40, Unavailable, Codes 99 & 25)
The affected endpoints are as follows:
- API v1
- MoneyInWithCardId
- MoneyInValidate
- RefundMoneyIn
- CancelMoneyIn
- API v2
- v2/moneyins/card/{cardid}/rebill
- /v2/moneyins/{transactionid}/validate
- /v2/refund/{transactionid}
- v2/moneyins/{transactionid}/cancel
We apologize for any inconvenience this may cause and thank you for your understanding and cooperation as we complete these essential tasks.
If you have any questions or require further information, please do not hesitate to contact our customer care team.
Best regards,
The Lemonway Team
Posted on Sep 26, 2023 - 12:34 CEST