All Systems Operational
Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.92 % uptime
Today
BackOffices Operational
90 days ago
99.97 % uptime
Today
WebKit Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Scheduled Maintenance
API Maintenance Jul 2, 05:45-06:15 CEST
In order to improve the security of our services, we inform you that a maintenance will be scheduled on Tuesday, July 2nd between 5:45 am and 6:15 am and will impact the accessibility of the production API service. It is likely that the access to the URL ws.lemonway.fr will be disrupted during this period.
We apologize for the inconvenience caused.
Posted on Jul 1, 16:30 CEST
API Maintenance 25/07/19 Jul 25, 09:00-11:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jul 23, 17:11 CEST
Scheduled - We inform you that an API maintenance is scheduled on Thursday, July 25 from 9am to 11am.

Our technical team has performed all tests and checks prior to the event to ensure that no disruption occurs. However, we invite you to remain alert and inform us in case you observe any unusual activity regarding your environment.

Our support team is at your disposal for any questions you may have.
Jul 23, 16:27 CEST
System Metrics Month Week Day
BackOffice Response Time
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BackOffice Uptime
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API Response Time
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API Uptime
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Past Incidents
Aug 5, 2020

No incidents reported today.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.

Jul 24, 2020

No incidents reported.

Jul 23, 2020

No incidents reported.

Jul 22, 2020
Firewall maintenance Jul 22 2020
Completed - The scheduled maintenance has been completed.
Jul 22, 02:15 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 02:00 CEST
Scheduled - A maintenance is planned on the ATOS firewalls on July 22nd from 2 am Paris time (+2 UTC), it is indicated that a service interruption may occur during this period.

here's the communication:

As Worldline is subject to PCI DSS standards, we are required to perform firewall maintenance as part of our ongoing compliance process.
As a result, we have to carry out a maintenance operation on our network equipment.
The impact of this network maintenance is a potential disruption on access to the service for an estimated duration of less than one minute.
To date, this maintenance is scheduled for July 22nd starting at 2am. We will get back to you if this schedule should change.

We thank you for the trust you place in us and remain at your disposal.
Jun 22, 19:36 CEST
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