All Systems Operational
API Operational
90 days ago
100.0 % uptime
Today
BackOffices Operational
90 days ago
100.0 % uptime
Today
WebKit Operational
90 days ago
100.0 % uptime
Today
Sandbox Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
BackOffice Response Time
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BackOffice Uptime
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API Response Time
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API Uptime
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Past Incidents
Jun 17, 2021

No incidents reported today.

Jun 16, 2021
Resolved - This incident has been resolved.
Jun 16, 16:21 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 16, 15:22 CEST
Update - We are continuing to work on a fix for this issue.
Jun 16, 15:22 CEST
Identified - We are currently facing a technical issue impacting our crediting processes.

As a result, you will experience a delay regarding :

- Incoming transfers
- Chargebacks
- SDD
- Checks

We are really sorry for the inconvenience it might cause.
Jun 16, 09:29 CEST
Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021
Completed - The scheduled maintenance has been completed.
Jun 7, 22:11 CEST
Update - certificate renewal has been completed and verified.
Jun 7, 22:10 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 22:01 CEST
Scheduled - on Monday 7th June at 22h00 the certificate for webkit.lemonway.fr will be renewed. Normally this should be transparent and should not have any impact, but for some clients who have older web components the intermediary issuer may not be included in your certificate store.
If you experience any SSL issues or authentication issues after this time of change it is recommended to check you web service version and update if possible (such as php version) or we can supply the new certificate and intermediary to be manually updated.

We apologise for the short notice of this change, as stated normally it should be transparent but in a small percentage of cases intervention is required

if you do experience authentication issues please raise a support case
Jun 4, 13:32 CEST
Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.