Oauth outage in sandbox

Incident Report for Lemonway

Resolved

This incident has been resolved.
Posted Jan 17, 2026 - 09:05 CET

Monitoring

Dear customers,

The incident's root cause has been identified and remediated at 13h09.

Oauth in the payment sandbox is functional again.

We have already made sure this would not happen in production but regardless, we will be carefully monitoring Oauth in sandbox & production in the coming days & weeks to insure the component remains stable.

Thank you for your patience,

Lemonway's Production Team.
Posted Jan 16, 2026 - 13:44 CET

Investigating

Dear customers,

Since yesterday evening, we've been facing an outage with our Oauth component in the Payment Sandbox.

We have been investigating the issue since this morning.

Once we find the solution, we will make sure the problem does not happen in production.

Thank you for your patience,

Lemonway's Production Team.
Posted Jan 16, 2026 - 00:08 CET
This incident affected: Sandbox (Sandbox OAuth).