[Card Payments] - Disruption

Incident Report for Lemonway

Resolved

This incident has been resolved.
Posted Apr 01, 2025 - 09:43 CEST

Investigating

Dear Partners,

We would like to inform you that we are currently experiencing an issue affecting the acceptance of card payments.

Our engineers are actively investigating the root cause and are working diligently to resolve the issue as quickly as possible. We fully understand the inconvenience this may cause and want to assure you that restoring service is our top priority.

During this time, we kindly ask for your patience and understanding.

We truly value your partnership and remain committed to providing the highest level of service. Please rest assured that our team is doing everything necessary to restore full card payment functionality.

Thank you for your continued support and trust.

Best regards,
The Lemonway Team
Posted Mar 31, 2025 - 18:12 CEST
This incident affected: API and BackOffices.