Lemonway Maintenance - CardGateway - Oct2023

Scheduled Maintenance Report for Lemonway

Completed

The scheduled maintenance has been completed.

Posted Oct 17, 2023 - 06:55 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 17, 2023 - 04:40 CEST

Scheduled

Dear Partner,

I hope you are doing well.

We are writing to inform you about some upcoming maintenance activities that our cards gateway provider will conduct. This maintenance is part of our ongoing commitment to provide secure and efficient services.

Summary
The maintenance will moderately impact our production environment, with certain services being affected.

Dates and Times
- October 17, 2023, from 04:40 to 06:55 (local time)
- October 19, 2023, from 04:40 to 06:55 (local time)

Functional Impacts

Front Office Operations (04:40 to 06:55 on both days):
- Fraud: 05:15 to 06:15 (Potential disruptions, Codes 90 / 99)
- SOE Extranet: Accessible, but expect delays in transaction displays

Cash Operations (05:10 to 05:40, Unavailable, Codes 99 & 25)
The affected endpoints are as follows:

- API v1
- MoneyInWithCardId
- MoneyInValidate
- RefundMoneyIn
- CancelMoneyIn

- API v2
- v2/moneyins/card/{cardid}/rebill
- /v2/moneyins/{transactionid}/validate
- /v2/refund/{transactionid}
- v2/moneyins/{transactionid}/cancel

We apologize for any inconvenience this may cause and thank you for your understanding and cooperation as we complete these essential tasks.

If you have any questions or require further information, please do not hesitate to contact our customer care team.

Best regards,
The Lemonway Team

Posted Sep 26, 2023 - 12:34 CEST

This scheduled maintenance affected: API.