Crediting Delay Identified

Incident Report for Lemonway

Resolved

This incident has been resolved.
Posted Feb 20, 2026 - 17:49 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 20, 2026 - 17:10 CET

Identified

We are currently facing a bank statement issue impacting our crediting processes. This issue is limited to clients holding a Barclays IT and DE account and concerns the bank statements dated 18/02.

As a result, you might experience a delay regarding :

- Incoming transfers

We are really sorry for the inconvenience it might cause.
Posted Feb 20, 2026 - 10:57 CET
This incident affected: Production (Production Dashboard).