Crediting Delay Identified

Incident Report for Lemonway

Resolved

This incident has been resolved.

Posted Jan 26, 2023 - 11:01 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 26, 2023 - 10:23 CET

Identified

We are currently facing a bank statement issue impacting our crediting processes.

As a result, you might experience a delay regarding :

- Incoming transfers
- SDD
- Checks
- Chargebacks

We are really sorry for the inconvenience it might cause.

Posted Jan 26, 2023 - 09:45 CET

This incident affected: Production (Production Dashboard).