Crediting Delay Identified

Incident Report for Lemonway

Resolved

This incident has been resolved.

Posted Jan 29, 2026 - 09:21 CET

Monitoring

The analysis has allowed us to identify the root cause of the incident. Corrective actions are currently being implemented.

Posted Jan 29, 2026 - 09:04 CET

Identified

We are currently facing a bank statement issue impacting our crediting processes.

As a result, you might experience a delay regarding :

- Incoming transfers
- SDD
- Checks
- Chargebacks

We are really sorry for the inconvenience it might cause.

Posted Jan 29, 2026 - 08:56 CET

This incident affected: Production (Production Dashboard).