Partial delay in receiving BNP France bank statements.
We are currently experiencing a partial delay in receiving bank statements from our banking partner, BNP France, due to an ongoing incident on their side.
This issue only affects transactions where end users send funds to accounts held at BNP France.
The incident has been identified and BNP is actively working on a resolution. However, there is currently no estimated time for recovery.
We will continue to monitor the situation closely and provide updates as soon as new information becomes available.
Thank you for your understanding.
Posted Aug 07, 2025 - 09:27 CEST
Investigating
We are currently facing an issue impacting our crediting processes.
As a result, you might experience a delay regarding :
- Incoming transfers - SDD - Checks - Chargebacks
We are really sorry for the inconvenience it might cause.