Temporary Unavailability of SDD Mandate Signatures via Yousign

Incident Report for Lemonway

Resolved

This incident has been resolved.
Posted Apr 01, 2025 - 11:24 CEST

Investigating

Dear Partners,

We would like to inform you that we are currently experiencing a bug that is causing the electronic signature for SEPA transfers to be unavailable.

Our team is actively working to resolve this issue as quickly as possible. We understand the inconvenience this may cause and appreciate your patience and understanding during this time.

We will keep you updated on our progress and notify you as soon as the issue is resolved.

Thank you for your continued support and trust.

Best regards,
The Lemonway Team
Posted Mar 31, 2025 - 18:22 CEST
This incident affected: BackOffices.