Crediting Delay Identified

Incident Report for Lemonway

Resolved

This incident has been resolved.

Posted Sep 07, 2023 - 10:40 CEST

Monitoring

A fix has been implemented, and we are monitoring the results.

Posted Sep 07, 2023 - 09:32 CEST

Identified

We are currently facing a bank statement issue impacting our crediting processes.

As a result, you might experience a delay regarding :

- Incoming transfers
- SDD
- Checks
- Chargebacks

We are really sorry for the inconvenience it might cause.

Posted Sep 07, 2023 - 09:09 CEST

This incident affected: BackOffices.