Payment Platform Incident

Incident Report for Lemonway

Resolved

Services are now fully stabilised and operating normally; the incident has been resolved.
Thank you for your understanding.
Posted Oct 23, 2026 - 23:27 CEST

Monitoring

Services have returned to normal, but teams remain on standby to monitor the situation.
Posted Oct 23, 2026 - 22:01 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 23, 2026 - 22:01 CEST

Investigating

Hello,

We are currently experiencing issues with our payment platform. All teams are working to resolve this issue, and we will keep you updated on its resolution.
Posted Oct 23, 2026 - 21:42 CEST
This incident affected: Production (Production API, Production Webkit, Production Dashboard, Production OAuth).